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Help Desk

Having trouble using 3E Plus®?

Please note, NAIMA is a small non-profit organization and we do not have a help desk for this product. We will do our best to help users but strongly encourage you to read the user guide and troubleshoot on your own before contacting us.

First, try the following:

Make sure you have reviewed and followed the detailed download and installation instructions. You can download them here.

Check the FAQ section of this website. You’ll find answers to some of the most common questions associated with using the 3E Plus software.

Note: On the first run of the program after installation, you'll need to enter this access code: 3EPlus4.1
(case sensitive, no spaces)

Click here to download the 3E Plus v4.1 User Guide.

If you still can’t find the solution to your problem then please contact us detailing the problem you are encountering. Someone from NAIMA will respond as quickly as possible.

For help with 3E Plus, you may also contact:

National Insulation Association: Visit NIA at www.insulation.org/training/. 3E Plus is included in several of NIA's training programs and is the sole focus of a seminar offered as well.

Click here to download
3E Plus User Guide
(2.7 Mb PDF)